Frequently asked questions

You can offer desks, meeting rooms, hot desks, and open spaces. Each resource can have its own capacity, description, photos, and equipment.

Yes. You configure the space’s opening hours and each resource’s pricing rules by the hour, half-day, or day.

Availability is recalculated from current bookings. When a customer selects a time slot, it is temporarily held during payment so another customer cannot book it.

Yes. The back office lets you create a manual booking for an existing or new customer, with payment by card through a link, cash, or bank transfer.

Yes. A resource can require manual approval. The request then remains pending until you approve or reject it, and the customer is informed of the outcome.

Yes. From the booking details, you can change the resource or time slot when the new availability is compatible and the price remains unchanged.

You define your space’s cancellation window. A cancellation made before the deadline releases the card authorization or triggers a full refund if payment has already been captured. After the deadline, no refund is provided.

Yes. Each space has a dedicated booking page featuring its name, logo, and colors. You can share this address directly with your customers.

You connect your Stripe payment account from the settings. Card payments are processed on that account, where you can also track transactions and payouts.

Yes. You have a customer directory with contact details and recent bookings. You can also add several managers to your team; each person can access only your organization’s data.

The dashboard includes the day’s schedule, occupancy rate, average order value, new customers, cancellations, and most requested resources. You can filter data by space and export payments as a CSV file.