Access control

Connected locks for your bookings

Link a lock to a site or a resource. When the booking is confirmed, the guest receives a PIN or an unlock link, valid for that slot. If they cancel, access is removed.

Access goes out with the confirmation

The booking flow works without a lock. Once you connect one, entry follows payment or a manual confirmation, with nothing to send by hand. The same flow covers coworking, flex office, a fablab, coliving, or a medical practice.

  1. 01

    Connect the provider

    Nuki, Kisi and WelcomR connect with an API token. Tedee, Salto KS and Tapkey use OAuth, from the back office.

  2. 02

    Attach the lock

    Link it to the space or to a lockable resource. Several locks, from different brands, can live on the same account.

  3. 03

    Guests let themselves in

    On confirmation, the code or the link is sent. It covers the booked slot. Cancellation or the end of the stay revokes access, including outside staffed hours.

Six locks already supported

You keep your installer and your brand. Cowork. calls the provider API and sends the right kind of access.

  • PIN code

    Nuki

    API token

    Nuki Smart Lock. The guest receives a code for the length of the booking.

  • Access link

    Kisi

    API key

    Group-based access control. A link opens the door and is included in the confirmation email.

  • Link or PIN

    Tedee

    OAuth

    An access link by default. If the lock has a keypad, a PIN can be sent instead.

  • PIN code

    Salto KS

    OAuth

    Salto Keys as a Service. The PIN comes first; a link is sent when a PIN is not available.

  • Invite link

    Tapkey

    OAuth

    Tapkey Access Management. The guest receives an invite to unlock during their slot.

  • Unlock link

    WelcomR

    API token

    WelcomR access control. Each access that is sent lasts at most 24 hours.

PIN or link, depending on the lock

How the door opens depends on the provider and the hardware. Guests do not install an app to get in.

PIN code

Nuki and Salto KS send a code. Tedee can too when a keypad is present. The code belongs to that booking.

Access link

Kisi, Tapkey and WelcomR send a link. Tedee uses one by default, Salto KS as a fallback. The link is removed if the booking is cancelled.

Questions about connected locks

Which connected locks are compatible?

Nuki, Kisi, Tedee, Salto KS, Tapkey and WelcomR. A brand turned off on the platform is no longer offered for new connections. Locks already linked keep working.

Does the guest get a code or a link?

It depends on the lock. Nuki and Salto KS prefer a PIN. Kisi, Tapkey and WelcomR send a link. Tedee sends a link, or a code if a keypad is installed.

When is access sent?

When the booking is confirmed: after a card payment on the booking page, or when you confirm a booking created in the back office.

What happens if the booking is cancelled?

Access is revoked. The code or the link no longer opens the door, with nothing to do in the manufacturer’s app.

Do I need a lock to use the software?

No. Bookings, payments and memberships work without a lock. Access control connects when you are ready.

Is WelcomR time-limited?

Yes. A WelcomR access lasts at most 24 hours. The other providers follow the booked slot.

Open the door when the booking is confirmed

Create your space, then connect the lock you already have. The code or the link goes out with the confirmation.

Connected locks: Nuki, Salto, Kisi, Tedee — Cowork.